How do I report a pothole or city problem in Barrhaven?
For a pothole, missed pickup, broken streetlight, dumping, or other non-emergency city problem in Barrhaven, contact the City of Ottawa at 3-1-1. You can call or text 3-1-1, email [email protected], submit a service request online at ottawa.ca, or use the ServiceOttawa app. Call 911 only for emergencies.
The fastest ways to report
- Phone: dial 3-1-1 (or 613-580-2400) — available 24/7 for urgent issues like a hazardous pothole or a water main break.
- Online: submit a service request at ottawa.ca, where you can track its status.
- App: the ServiceOttawa app lets you report with a photo and your location.
When to contact your councillor
For bigger or ward-specific concerns — traffic calming, a park, a development file — it's worth also contacting your city councillor. Barrhaven is split between Ward 3 (Barrhaven West) and Ward 24 (Barrhaven East); see what ward and riding you're in to find the right office. The Bugle tracks major service and road issues in the news section.